Shipping policy

Shipping Policy

We currently ship orders to addresses in the United States.

Order Processing

Most orders are processed within 1–3 business days after payment is confirmed.

Orders are not normally processed on weekends or U.S. public holidays.

Shipping Options

Standard Shipping

Cost: Free
Estimated delivery: 10–20 business days

Express Shipping

Cost: $10
Estimated delivery: 7–15 business days

Delivery estimates are estimates only and are not guaranteed delivery dates. Actual delivery time may vary based on order processing, destination, carrier volume, weather, holidays, and other circumstances outside our control.

Tracking Information

After your order ships, we will send tracking information when available.

Tracking information may take 24–72 hours to appear or update after the shipping label is created.

You may check tracking information through 17TRACK:

https://www.17track.net/en

Shipping Address

Please carefully review your shipping address before completing checkout.

We are not responsible for delays, additional shipping charges, or lost packages caused by:

- Incorrect or incomplete addresses
- Missing apartment, unit, or suite numbers
- Refused delivery
- Customer-provided address errors
- Packages returned because they could not be delivered

If you notice an address mistake, contact us as soon as possible at:

kentmedina842@outlook.com

We cannot guarantee that an address can be changed after an order enters processing or shipping.

Delayed or Missing Packages

If tracking shows that a package is delayed, please allow additional time for the carrier to complete delivery.

If tracking shows delivered but you cannot locate the package, please check with household members, neighbors, building management, and the delivery carrier.

Carrier Delays

Delivery may be affected by severe weather, natural events, holidays, peak-season volume, carrier interruptions, incorrect addresses, or other events outside our control.

Shipping fees are not refundable because of carrier delays when the order was shipped to the address provided at checkout.

Split Shipments

If products are shipped separately, you may receive more than one tracking number. Shipping charges, if applicable, apply according to the shipping option selected at checkout.

Contact

RHONDA HOLLANDER HOLDINGS, LLC
314 S. Federal Highway
Dania Beach, FL 33004
United States

Email: kentmedina842@outlook.com